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When contacting
us about an existing order, please include the order number (if
known) in your email to expedite your query. If your query is
regarding a domain, please include the domain name and your
account username but NOT your password.
We aim to respond to all emails within 24 hours, and if possible
within 4 hours. These times are subject to fluctuation depending
on volume, and should be used as a guideline for an expected
response time.
Contact information is provided exclusively for the use of our
customers and potential customers. Unsolicited email (SPAM) to any of the addresses on this
page will result in strong complaints to the sender's ISP/host and
possible legal action.
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